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Milan Station: Unleashing the Potential of China

案例編號 : UST016
作者 : Prof Kristiaan HELSEN and Gianne WONG
發布日期 : 30.05.2014

撮要

Milan Station Holdings Limited (“Milan Station” or the “Group”) was a Hong Kong based retailer of unused and second-hand luxury branded handbags. The company ran a total of 17 stores—11 in Hong Kong, three in Beijing, two in Shanghai and one in Macau. With plans to open 24 new stores in the coming year, the chief marketing officer of the Group, was brainstorming on how to sustain the Group’s growth momentum. The company was facing some severe headwinds. Surging rents and rising salaries in Hong Kong threatened to squeeze profit margins. Worsening consumer sentiment in both Hong Kong and mainland China could put further pressure on the Group’s sales and profits.

學習目標

After discussion and analysis of the case, students will be able to:
Understand the challenges China’s regulatory system poses on the opening of brick-and-mortar stores.
Understand how taxes, especially in the luxury good sector, can influence positioning and strategy.
Understand the various non-financial barriers to growth.
Develop a strategy for expanding a luxury retailer in China.

公司/機構 Milan Station
行業 retail
主要學科 Marketing
主題 Milan Station Holdings Limited, Brick-and-mortar stores, China’s regulatory system, Customer service, Growth momentum, Luxury good sector, Marketing, Non-financial barriers, positioning and strategy, profit margins
地區 Beijing, Shanghai , Macau, Hong Kong
案例屬性 Field
案例頁數 25
出版者 HKUST
最近修訂日期 10.05.2013