SOGO Department Store, Hong Kong: Integrating Environmental Sustainability into a Retail Store's Operations
Abstract
The SOGO department stores in Hong Kong are part of Lifestyle International Holdings Limited (LI Group), a large-cap, publicly-listed company on the Stock Exchange of Hong Kong (HKEX). It is a typical example of a company that has more recently had to confront its own sustainability reporting practices due to updated requirements by the local stock exchange. In addition, as a participant in local activities, such as Earth Day, it has also had to examine its own operations and re-assess how to best engage with its key stakeholders and make sustainability part of its corporate culture.
Learning Objectives
After analyzing the case, students will be able to:
1. Extend stakeholder theory to explain the shift and development of managing corporate sustainability;
2. Implement ESG practices in retail industry;
3. Analyze and learn how to incorporate ESG issues into decision-making and ownership practices; and
4. Understand the development of ESG reporting in Hong Kong and the impact on companies.
Company/Organization | SOGO, Lifestyle International Holdings Ltd. |
Industry | retail, lifestyle, customer services |
Major Discipline | Operations Management |
Subject(s) | Sustainability, Corporate Social Responsibilities, business strategies |
Geography | Hong Kong |
Case Nature | Field |
Page count of the Case | 18 |
Teaching Notes | 18 |
Publisher | HKUST |
Last Revision Date | 18.10.2018 |