Abstract

How would you cope if given the task of regional general manager in British international home furnishings retail company? Given that you are based in Hong Kong, and have been asked deal with a multitude of issues including downsizing the headcount, rationalizing the supply base, and improving margins and sales.

Learning Objectives

After analyzing the case, students will be able to:

•         Manage and make decisions in an uncertain and fast-paced environment

•         Identify the key issues in an organization that will help determine success