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Circle K at a Crossroads

REF ID : UST/P3
Publication Date : 18.02.2019

Abstract

In 2003, Richard Yeung, CEO of Convenience Retail Asia was facing a tough decision. Though the company and its Circle K convenience stores had survived the SARS crisis, the rebound from the worst situation had been slow. How would the company weather another SARS storm? Should Circle K expand in China?

Company/Organization Circle K - Convenience Retail Asia Limited
Industry retails, customer services, consumer packaged goods, convenience store
Major Discipline Marketing
Subject(s) Marketing, Brand management, Consumer goods, Convenience stores, Expansion, Franchise, Management, rebound, SARS crisis, positioning
Geography Hong Kong, China, USA
Page count of the Case 28
Publisher HKUST (for CICC)